Reduce involuntary churn with Adyen

Adyen´s Realtime Account Updater (RTAU) is a great way to reduce involuntary churn. RTAU is used to automatically update your customer’s credit card details when they are about to expire. Hench, if you are using Adyen payment provider for credit card payments, we strongly recommend that you should enable RTAU.

To enable RTAU you first need to contact Adyen’s support and then follow the instructions for additional data configuration here >>


If you already have enabled RTAU for your Merchant Account, please make sure that you have enabled the [Realtime Account Updater Status] under Developers > Additional data in the Adyen Customer Portal. Note that this setting needs to be enabled for every Merchant Account if you have multiple accounts.