Get news directly in PAP! When logging in to the PAP, you will be greeted by a news feed. This news will include what´s new and coming to the World of Tulo. Be sure to check back occasionally, as information is being published continuously. And don’t worry, your “customer service” section is still exactly where you left it.
Added a new feature to purge the cache from your Tulo Shop. If you use the newly introduced Tulo Shop concept and have made changes to your marketplace, these changes will be cached and not immediately available. However, this can be remedied by purging the cache on a Marketplace or HTML Widget basis.
Added a first Proof of Concept regarding grouping campaigns and packages as a first step to make bulk administration easier. This feature is still in testing and will not be active in the production environment yet.
Changes – Payway Admin Portal
Added more helpful information when receiving an “Invoice is missing in Payway” helpdesk message generated from unhandled Billecta payments.
PAP: Extended the package- and campaign-based age validation functionality. While setting up the validation, you can select whether the post-purchase validation should trigger immediately or at the purchase period’s end. You can read more about this option here.
Issues fixed – Payway Admin Portal
Issue fixed where package upgrades would incorrectly allow you to select 0-price periods (0kr, or 0€).
Issue fixed where package upgrades would pre-select the incorrect title, allowing no upgrades.
Issue fixed where saving marketplaces without explicitly uploading a new image would remove the image.
Issue fixed where the performance of the Marketplace V5 API would greatly suffer if many products were selected for a marketplace.
Issue fixed where multiple tables would fail to display in the Safari browser.
Issue fixed where the text of the “Enabled”-property when editing a payment period would act strange for Finnish organizations.
Issue fixed where Campaign gift rules would sometimes not work for those who paid with VismaPay.
Issue fixed where the package_change_completed event would never fire if the initial payment for the new product failed.
Issues Fixed – Payway Client Portal
Issue fixed where a customer’s name in Kayak would be overwritten if the name field was left empty in the activation flow.
Issues fixed – Other
Issue fixed where the Campaign API sometimes results in a 500 Internal Server Error.
Issue fixed where we would attempt to export upgrades for products without an integration code, resulting in incorrect export errors.
Tulo Paywall (BETA)
Today we proudly announce that the first iteration of our new product Tulo Paywall will be launched as a BETA in the Payway stage environment. This is a big step in making it much easier for your tech organization to implement a paywall and minimize the time and resources it takes to manage your paywall over time. But not only that, your sales organization will be able to administer the whole paywall directly in the admin portal on their own without having to involve development resources, making time to market more efficient and less resource-consuming.
We are already looking at the next step, where the vision is to deliver a paywall with Adyen and Klarna check-out, enabling the purchase directly in the article. First up is Adyen.
Also, we are eager to get your feedback on the BETA version of the Tulo Paywall, so please make your way into the stage environment and try it out. Good to know; we have already prepared a staging API-client for you, named “Tulo Paywall” – all you have to do is to add your specific allowed origin url’s.
We have just launched payment profiles that automatically save the necessary parts of your customer’s payment information, making it easier and smoother for them to pay for new subscriptions. This will guarantee a higher conversion rate when promoting a retention offer or via other sales pages where you aim at reactivating former customers.
We support payment profiles on all payment methods via Adyen, such as card, Google Pay, or PayPal, and via Billecta invoicing.
Christmas, birthdays, Father’s Day, and Mother’s Day, there are several golden opportunities for your customers to give family and friends a subscription. This year, we have developed a technical solution enabling you to implement and offer gift cards via Adyen check-out. The solution also allows you to offer your most loyal customers the opportunity to give away a gift card for free.
However, there is some technical development required on your end to offer this to the market.
For all of you who have a passion for subscription revenues, our advanced campaign logic will increase your digital growth. So get started today!
Campaign rules that define if the customer meets the criteria to buy a specific campaign.
Qualifying period that determines the time period that needs to pass before the customer can buy the specific campaign once again.
Flexible campaign logic that can pass over from a daily, weekly, monthly, or yearly campaign into a daily, weekly, monthly, or regular annual package or campaign.
Chain campaign logic is a campaign offering that starts with campaign X, which passes to campaign Y, campaign Z, and so on, depending on your setup, until passing over to a regular price. This is a great sales strategy when you want to build a long-term relationship between your customers and your editorial content while increasing the average revenue during this period.
Retention/save-offer when a customer tries to cancel a subscription. Also, with support for chain campaign logic.
Age validation that enables campaign offers to a specific target group based on age. For instance, students or senior citizens.
Free trial campaigns (limited/recurring) for 0€ offers or free trial campaigns. Supported via Klarna and Adyen.
FUTURE: Fixed-date campaigns that provide access up to a specific date.
As of February 1st, support for TLS 1.0 and TLS 1.1. will be discontinued in the Payway staging environment and, as of May 31st, in the Payway production environment. We urge you to use TLS 1.2 when communicating with the Payway APIs:s. Read more >>
If you have questions, please get in touch with our Support.
Device and session limitations
Device and session limitations will help you discourage your customers from sharing their account password instead of sharing their subscription.
In Payway Admin, you define a specific number of allowed active sessions per account. Then, when the customer tries to log in and this number is exceeded, you can react to this fact in your own SSO implementation with the strategy you think is the best. For example, a simple strategy we have implemented in the Payway Portal (My account) is to present a dialog to the customer with an option to log out of one of the other devices to continue the login process. Different strategies could be to log out all active sessions before proceeding and perhaps also issue a password reset for the account.
Administrative views for sessions are available for the customer as a self-service feature and customer service staff. Remember that you can always try new features in our Payway stage environment.
You will reduce the risk of misusing and sharing accounts with other persons. Every time a password is shared, you will lose revenue.
You will reduce the risk of account detail manipulation by persons other than the account owner.
You will Increase overall security when everybody logs in with their account details.
You will give more control to the account owner of which devices are being used. Making it possible to view active sessions with device information and log out unwanted sessions.
By promoting subscription sharing
You will have more identified users that use your products.
More users using your products reduces the risk of churn.
More users increases the possibility of working with personalization.
More users increases the possibility for more revenue when a shared account purchases their subscription.
This feature requires a working SSO2 single sign-on implementation at your websites.
Agency of the year
For the fifth year in a row, we have been nominatedfor Agency of the year in Sweden 🎉🎉🎉
250 agencies have been evaluated in Sweden by almost 2000 customers and we are happy to once again be nominated in the category Digital 25+ MKR. The winners will be announced at Regis’ annual gala on February 8 at Cirkus in Stockholm.
Many thanks to all customers for a fantastic 2022 and we look forward to working with you in 2023.